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The Guide to Turning Around Bad Customer Service
Headline Author
Elena Lockett

Bad customer service (CS) can be the result of many things and - if it’s not dealt with properly - it can break a business. Being able to pick up on what might be causing bad CS can prevent a PR disaster, or the loss of a lifelong customer. We’re going to tell you what to look out for, and how to turn any instances of bad CS around.

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