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How do Customer Service and User Experience Influence Customer Experience?
Headline Author
Becca Le Blond

What is customer experience (CX)? Despite being the new(-ish), industry buzzword, the answer can be difficult to nail down. The short answer? CX is defined as how customers perceive all of their interactions with your company. Okay, sounds good. But, how do customers interact with your business?

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13
December

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