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A Guide to Customer Journey Maps
Headline Author
Emma Martins

Customer journey maps make development in your company easier than ever. Knowing more about your customers and going through their experiences can show you where the gaps are in your journey. What are the customers skipping over? What do they need that you’re not providing? Customer experience mapping helps you answer these questions and, armed with that knowledge, you can use it to create new services or products for your customers.

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